Business Online Coach » newsletter http://businessonlinecoach.com Helping Your Business Grow Successfully Online Sat, 15 May 2010 11:45:49 +0000 http://wordpress.org/?v=2.8 en hourly 1 Zappos Gets It Delivering Happiness to Customers http://businessonlinecoach.com/newsletter/zappos-gets-it-delivering-happiness-to-customers/ http://businessonlinecoach.com/newsletter/zappos-gets-it-delivering-happiness-to-customers/#comments Fri, 29 Jan 2010 13:50:05 +0000 Thomas http://businessonlinecoach.com/?p=697 I’m a huge fan of Tony Hsieh of zappos.com .  The way he handles his business and his stance on how to provide excellent customer service.  I actually had the pleasure of seeing one of his excellent presentations.  What is great is that he empowers his customer service reps to do whatever they believe is the right thing to do.

Here is an example story from Tony.

A customer rep received a phone call from a lady that wanted to know how to return a pair of shoes.  She explained that her husband recently purchased a pair of shoes and unfortunately died in a car accident and never got to wear the shoes.  The customer service rep offered her condolences and told her how to return the pair shoes.  Immediately once they got off the phone, the customer rep went ahead and got flowers delivered to the ladies house.  The widow was so happy she called them back to thank them and stated she will be a customer for life.

You see Tony instills this type of culture and values to his employees.  This is a good example of how to deliver happiness.

Enjoy the slides

Zappos – Tony Robbins – Business Mastery – 01-16-10

View more presentations from zappos.

Post to Twitter Tweet This Post

]]> http://businessonlinecoach.com/newsletter/zappos-gets-it-delivering-happiness-to-customers/feed/ 0 Best Tax Accountant in Norcross Gets 4 out 10 Page 1 Rankings http://businessonlinecoach.com/newsletter/best-tax-accountant-in-norcross-gets-4-out-10-page-1-rankings/ http://businessonlinecoach.com/newsletter/best-tax-accountant-in-norcross-gets-4-out-10-page-1-rankings/#comments Sat, 31 Oct 2009 12:52:00 +0000 Thomas http://businessonlinecoach.com/?p=491 best tax accountant in Norcross Georgia 30093

best tax accountant in Norcross Georgia 30093

This is for keyword phrase “Tax Accountant in Norcross” . Most SEO companies would think that is it. Mission Accomplished.  Not me! That is not how i operate.  I will not rest until you overtake the entire 10 out of 10 rankings.  

I can also get YOUTUBE Videos, documents like PDF Files, Pictures, and Audio all listing your business contact information.  It’s like hundreds of little salesmen going out to promote your business.  Telling people how great your company is.

So without a doubt you will DOMINATE your local market.

  • It’s like a 24/7 infomercial.
  • It’s like looking at a yellow page book listing and your business is the only one listed under the Tax Accountant Category.
  • It’s Like having a Magic Key that locks the doors of your competition

Tax season is only a few months away. Are you ready to GET MORE CLIENTS?

Post to Twitter Tweet This Post

]]> http://businessonlinecoach.com/newsletter/best-tax-accountant-in-norcross-gets-4-out-10-page-1-rankings/feed/ 0 Paid Version of Google Local Business http://businessonlinecoach.com/newsletter/paid-version-of-google-local-business/ http://businessonlinecoach.com/newsletter/paid-version-of-google-local-business/#comments Mon, 12 Oct 2009 20:11:26 +0000 Thomas http://businessonlinecoach.com/?p=420 Google has launched a paid version of the local business search results. According to Google 80% of all searches were people researching local information. Yes that’s right 80%. It is an amazing number but that is what their saying.

This is perfect for businesses that have a really small budget and not really focus on internet marketing. But to be honest It is hard to believe that there is any bigger return on investment versus using the standard free method I use.

The strategies I employ is not to just getting ONE page to rank high. I prefer to take over the whole entire first page. I rather have multiple page 1 listings from several different sites than to have 1 paid add listed on the number #1 spot.

Post to Twitter Tweet This Post

]]> http://businessonlinecoach.com/newsletter/paid-version-of-google-local-business/feed/ 0 Danny Sullivan Explains Local Search Results http://businessonlinecoach.com/newsletter/danny-sullivan-explains-local-search-results/ http://businessonlinecoach.com/newsletter/danny-sullivan-explains-local-search-results/#comments Mon, 12 Oct 2009 19:57:41 +0000 Thomas http://businessonlinecoach.com/?p=417 This is great story about Danny Sullivan helping the city jail updating the local search results. Like I tell all my clients that it is critical that you get the correct information listed online. But Danny also explains how difficult it is to get you information updated. Go ahead and enjoy this informative video.

Post to Twitter Tweet This Post

]]> http://businessonlinecoach.com/newsletter/danny-sullivan-explains-local-search-results/feed/ 0